Privacy Policy

Last updated: March 12, 2026

Romancier (“we,” “us,” or “our”) operates the Romancier mobile application and the website at romancier.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

1. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: You may choose to provide additional information such as a profile photo, relationship status, and personal preferences.
• Activity Data: Information you enter through the app including check-ins, journal entries, reflections, mood data, and responses to prompts and assessments.
• Communication: When you contact us for support or feedback, we collect the content of your messages.

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: App features used, session duration, interaction patterns, and engagement metrics.
• Log Data: IP address, access times, pages viewed, and app crashes or errors.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Romancier app and services
• Personalize your experience with tailored content, recommendations, and insights
• Process your account registration and manage your subscription
• Send you service-related communications (account verification, updates, security alerts)
• Send promotional communications (you may opt out at any time)
• Monitor and analyze usage trends to improve our services
• Detect, prevent, and address technical issues and security threats
• Facilitate connection with the Neuro-Relational Program (NRP) if you are enrolled

3. Sensitive Relationship Data

Romancier is a relationship enrichment app. We understand that the data you share—including reflections, mood check-ins, and relationship insights—is deeply personal. We treat all relationship-related data with the highest level of care:

• Your personal reflections and journal entries are never shared with other users, including your partner, unless you explicitly choose to share them
• We do not sell your personal data to third parties
• We do not use your relationship data for advertising or marketing purposes
• Aggregate, de-identified data may be used to improve our content and services

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• NRP Integration: If you are enrolled in the Neuro-Relational Program, relevant activity data may be shared with your assigned clinician to support your therapeutic process
• Service Providers: With third-party vendors who assist us in operating the app (hosting, analytics, email delivery), bound by confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal process
• Safety: When we believe disclosure is necessary to protect the rights, safety, or property of our users or the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security assessments
• Limited employee access to personal data on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from promotional communications at any time
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at support@romancier.app.

8. Children’s Privacy

Romancier is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will take steps to delete it promptly.

9. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and updating the “Last updated” date. Your continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Romancier
Email: support@romancier.app
Website: https://romancier.app