Romancier Support

Questions, problems or ideas? We're here to help.

Contact us

Email support@romancier.app and we'll get back to you, usually within two business days.

It helps to tell us your phone (iPhone or Android), the app version (in the side menu), and what you were doing when the problem happened.

Common questions

How do I connect with my partner? Open the app, then Us, and share your couple code. Your partner enters it when they sign in.

How do I get the rest of Romancier? Romancier has no in-app purchases. Some features come with a NORM Rhythm Growth plan, managed at norm-rhythm.com with the same email you use here.

How do I delete my information? See how to delete your Romancier account.

Need to talk to someone now? Romancier is not a crisis service. In the US, call or text 988. Outside the US, contact your local emergency number.

Joseph L. Follette, Jr. LMFT headshot

Joseph L. Follette, Jr. LMFT

Founder, NeuroSpire Labs & Lifestyle Therapy & Coaching

An ordained minister and licensed marriage and family therapist in practice since 1999, Joseph is the creator of the NORM model — Recognize, Rewire, Reinforce — a framework that turns emotional insight into lasting behavioral change. Through NeuroSpire Labs, he is building technology that makes relational rewiring accessible beyond the therapy room.

Verified by Psychology Today · Licensed by the State of Alabama (L214)
Voted one of the Three Best Rated marriage counselors in Huntsville, AL — five years running